Frequently Asked Questions

Non-Emergency Medical Transportation (NEMT) is a specialized service that provides transportation for individuals who need medical support but are not experiencing an emergency. It is commonly used by patients who require reliable travel to medical appointments, procedures, or routine check-ups. 

NEMT services are ideal for:

• Senior citizens
• Individuals with disabilities
• Patients with chronic medical conditions

We recommend contacting your insurance provider to schedule NEMT services at least 48 hours in advance. We understand that some medical appointments may need quicker arrangements, and we are dedicated to accommodating your needs whenever possible. Please don’t hesitate to reach out if you need assistance. 

NEMT services may be covered by Medicaid and certain other insurance plans. Please contact your insurance provider to verify your specific benefits. Right Path Transportation can also help confirm your eligibility and handle claim processing when applicable. 

We proudly serve all counties in Lower Michigan at this time and will soon be expanding to your state. If you are unsure whether we operate in your location, feel free to get in touch with us for clarification. 

 Yes, our drivers are trained in basic medical care, CPR, and first aid. They are also experienced in assisting passengers with mobility needs.  

Absolutely! We can help coordinate your recurring appointments with your insurance provider. Simply share your schedule with us, and we’ll guide you through the steps to arrange transportation, ensuring you have reliable support for your routine medical visits.